

Hotel Description
Nestled along Venice’s iconic waterway, the 4-star Hotel Carlton On The Grand Canal offers a perfect blend of historical elegance and modern comfort. This distinguished establishment, situated at Santa Croce 578 in the charming Santa Croce district, boasts a privileged location that places guests directly on the famous Grand Canal—Venice’s aquatic main street. With a solid rating of 7.9, the Hotel Carlton has established itself as a reliable and well-regarded choice for travelers seeking authentic Venetian accommodation with quality service and amenities. The hotel’s classical Venetian façade harmonizes beautifully with its historic surroundings, while offering guests the convenience of being centrally positioned in one of the world’s most captivating cities.
The Santa Croce location provides guests with a strategic advantage for exploring Venice’s treasures. Just steps from the hotel, visitors will find themselves within easy walking distance of the Santa Lucia train station, making arrivals and departures remarkably convenient—a rare luxury in Venice’s car-free environment. The nearby Piazzale Roma serves as the city’s transportation hub, offering connections to mainland destinations and the Marco Polo Airport. Within the neighborhood, guests can discover the fascinating Natural History Museum housed in the Fondaco dei Turchi, the architecturally significant Church of San Giacomo dell’Orio, and the vibrant local atmosphere of Campo San Giacomo dall’Orio with its authentic Venetian character. The hotel’s position on the Grand Canal adds another dimension to the experience, allowing guests to witness the daily ballet of gondolas, vaporetti, and private boats that have defined Venetian life for centuries. Many of Venice’s most celebrated attractions, including the Rialto Bridge and St. Mark’s Square, are within comfortable walking distance or a short vaporetto ride away.
What truly sets Hotel Carlton On The Grand Canal apart is its ability to capture the timeless spirit of Venice while providing the comforts expected by today’s travelers. The hotel’s Grand Canal frontage means many rooms offer spectacular waterway views, providing an ever-changing panorama of Venetian life right outside your window. Imagine waking to the gentle sounds of water lapping against ancient foundations, or enjoying the sunset painting the canal’s surface with golden hues from your vantage point. The hotel’s 7.9 rating reflects its consistent delivery of quality accommodations and service, with guests particularly appreciating its ideal location and authentic Venetian character. For those seeking to immerse themselves in the romantic ambiance of Venice while enjoying the reliability of a well-established 4-star property, Hotel Carlton On The Grand Canal presents an appealing balance of convenience, character, and comfort in one of Italy’s most beloved destinations. Whether you’re planning your first Venetian adventure or returning to rediscover the city’s timeless charms, this hotel provides a welcoming base from which to experience all that Venice has to offer.
Rooms
- Estimated price from: $230. Small Double Room with 1 double bed for 1 – 2 guests
- Estimated price from: $256. Double Room with 1 large double bed for 1 – 2 guests
- Estimated price from: $282. Superior Double or Twin Room with 1 large double bed and 2 single beds for 1 – 2 guests
- Estimated price from: $294. Double Room with Patio with 1 large double bed for 1 – 2 guests
- Estimated price from: $307. Superior Queen Room with 1 double bed for 1 – 2 guests
- Estimated price from: $320. Superior Double Room with Grand Canal View with 1 large double bed for 1 – 2 guests
- Estimated price from: $307. Classic Triple Room with 1 single bed, 1 large double bed and 3 single beds for 1 – 3 guests


Reviews
Vlad from Romania – 30 April 2022 (8/10)
The room was perfect with that amazing terrace and venetian touch.
Julie from United Kingdom – 22 March 2025 (9/10)
Easy access. In the middle of the action.
What could be improved: Pillows were too firm. I didn’t ask for a soft one and I’m sure they would have had one.Alvaro from United Kingdom – 19 March 2025 (9/10)
Great location and space in the room
What could be improved: All goodEge from Turkey – 16 March 2025 (9/10)
Room was clean and beautiful. Location is great. Everyone was so kind and helped us with everything from keeping our luggages to recommending us places to eat and visit.
What could be improved: There was nothing I didn’t like about the hotel.Charles from Canada – 15 March 2025 (9/10)
The hotel has a great location and we had a canal view
What could be improved: We had a drink in the bar the dinner in the restaurant. The service was painful slow and waiter seemed almost annoyed we were there. My spouse meal was hot but mine was stone cold.Bambi from Australia – 12 March 2025 (9/10)
Location was great. Opposite S.Lucia train station and close to bus access for airport. Can walk everywhere or get water taxi. Good breakfast included in our deal
What could be improved: Had hoped to stay an additional night, but were unable to organise with the staff and iff we booked online, was very expensive for 1 night, so we went elsewhereEsther from United Kingdom – 10 March 2025 (8/10)
It was clean and relatively comfortable
What could be improved: Very noisy guests shouting outside the windows and then being very loud in the corridors very late at night.. not the hotels fault but it was frustratingSusan from Germany – 9 March 2025 (9/10)
Room location was excellent overlooking the canal. Very pleasant and comfortable. The staff were friendly and helpful. Highly recommend this hotel.
What could be improved: It was all good. No complaints.Alan from Italy – 6 March 2025 (7/10)
The location as it was ideal for the Casanova Carnival Ball.
What could be improved: For a Four Star hotel the furnishings were a bit worn and dated.
The rudeness of a staff member at breakfast.
The standard of food at the Carnival Ball as the pasta was undercooked.Рита from Lithuania – 4 March 2025 (9/10)
Good location and service, delicious breakfast
What could be improved: The bed or mattress was moving slightly
SURROUNDINGS
What’s nearby:
- Ca’ d’Oro: 1.4 km
- Grassi Palace: 1.2 km
- Campo San Polo: 850 m
- Palazzo Franchetti: 1.4 km
- Papadopoli Gardens: 250 m
- Constitution Bridge: 0 m
- Chiesa di Santa Fosca: 0 m
- Ghetto Ebraico di Venezia: 0 m
- Scuola Grande di San Rocco: 550 m
- Palazzo Barbarigo della Terrazza: 900 m
Restaurants & cafes:
- Restaurant Da Nino: 0 m
- Restaurant La Cupola: 0 m
- Restaurant Rossopomodoro Venezia Stazione: 5 m
Top attractions:
- M9 Museum: 9 km
- Doge’s Palace: 2.1 km
- Rialto Bridge: 1.5 km
- Accademia Bridge: 1.6 km
- Biennale Gardens: 3.8 km
- Piazza San Marco: 2.1 km
- Procuratie Vecchie: 2 km
- The Bridge of Sighs: 2.3 km
- Olivetti Exhibitionn Centre: 2.1 km
- Peggy Guggenheim Collection: 1.9 km
Natural beauty:
- Forest Lido di Venezia Biotopi Litoranei: 7 km
Beaches in the neighbourhood:
- Lungomare d’Annunzio Beach: 6 km
Public transport:
- Bus Zendrini: 8 km
- Train Marittima: 800 m
- Bus Passo Campalto: 9 km
- Train Venice Santa Lucia Train Station: 5 m
Closest airports:
- Treviso Airport: 29 km
- Venice Marco Polo Airport: 8 km
Facilities
Bedroom:
- Linens
- Wardrobe or closet
General:
- Shared lounge/T V area
- Air conditioning
- Smoke-free property
- Hardwood or parquet floors
- Heating
- Car rental
- Packed lunches
- Elevator
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Wake-up service/Alarm clock
- Room service
Bathroom:
- Toilet paper
- Towels
- Bathtub or shower
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Bathtub
- Shower
Outdoors:
- Outdoor furniture
- Sun deck
- Terrace
- Garden
Activities:
- Live sports events (broadcast)
- Live music/Performance
- Cooking class
- Tour or class about local culture
- Happy hour
- Themed dinners
Living Area:
- Desk
Food & Drink:
- Coffee house on site
- Fruit
- Wine/Champagne
- Kid-friendly buffet
- Kids’ meals
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
Accessibility:
- Bathroom emergency cord
- Lowered sink
- Raised toilet
- Toilet with grab rails
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
Transportation:
- Public transit tickets
Languages Spoken:
- German
- English
- Spanish
- French
- Italian
Cleaning Services:
- Daily housekeeping
- Suit press
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- Safe
Media & Technology:
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
- Pay-per-view channels
Business Facilities:
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
Front Desk Services:
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
Entertainment & Family Services:
- Babysitting/Child services


Rules
Pets:
- Pets are not allowed.
Check-in:
- From 2:00 PM
- Guests are required to show a photo ID and credit card at check-in
Check-out:
- Until 11:00 AM
Children & Beds:
- Child policies
- Children of all ages are welcome.
- Children 3 and above will be charged as adults at this property.
- To see correct prices and occupancy info, add the number and ages of children in your group to your search.
- The number of cribs allowed depends on the option you choose. Check your selected option for more info.
- Crib and extra bed policies
- There are no extra beds available at this property.
No age restriction:
- There’s no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodations type.Please enter the dates of your stay and check what conditions apply to your preferred room.
Accepted payment methods:
- Mastercard
- Visa
- Carta Si
- American Express
- Cash is not accepted
Guest reviews
Staff :
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